Sunday, October 29, 2017

Amazon Fresh Review #4 : Our Final Order

If you've been following along, you know that we've been doing a month of Amazon Fresh. We've had some hits, but for the most part - we've had a lot of misses. And nothing was more of a miss than our very odd, totally strange, final Amazon Fresh Order.

You can read about our other orders here, here, and here.


Our order came in the morning around 9am just like usual. I unloaded everything onto the table and made a list of what was missing. And it was a lot this time. I sent an email off to Cory and he contacted Amazon about what was missing. They've been really great about refunding for missing product, but it's a big bummer when you order online delivery so you don't have to go to the store and then end up having to run out to the store anyway. We were especially hopeful this time since it was Cor's Drill Weekend. He wouldn't be home and having me grocery shop with all four is just not an option. Just. No. We also had problems with this order coming with smushed bread, smashed boxes, and a crushed milk. Womp Womp Womp.


So, we went on with our day. Playing and hanging out on a random Sunday until about 3 in the afternoon when a neighborhood kid came knocking on the door asking for the kids to play (yes! yes! go, now kids!) Except, he also had with him a single Amazon Fresh bag. I asked him where it came from. If he brought it (Was it delivered to his house? That would be odd? Was it already outside when he came? Probably. But who really knows?) When I asked him where it came from, he gave me a "It came from me." and that's about as much information I could get out of a 7 year old. I even thought that maybe I accidentally left it outside when the full order came. But thanks to this blog post and my intentional photo-taking to go along with my post, I'm positive that it was not delivered along with the rest of the order.

I'm thinking that this mystery box was redelivered after our original order. The problem is that it was ALL of our freezer foods. All of them. And they had been sitting on our porch for a good portion of the day. I didn't get a push notification that it was delivered (like I do when my original order is delivered) and no one knocked on the door to tell me it was there.

So all of our freezer food was just pretty much gross. Especially because Amazon also puts some produce in with the freezer food. Not cool. (no pun intended) Our cucumbers were mush and our mushrooms were barely salvageable.

One cool thing that is built into Amazon Fresh's free 30 Day Trial is an option to cancel on your end date without having to remember to actually go in and cancel it before they charge you for the service. So here's how to go about setting that up. We didn't have to worry about when our last day was, and we were never charged the subscription fee. Hooray!


Even with all of our issues with Amazon Fresh, it was nice to give it a try completely free. Different areas obviously will either have the initial problems worked out or still be working on figuring out how things work. If you're interested in trying it out. Give it a go! It's free for a month. Although our actual product wasn't the best, Amazon customer service was always amazing and refunded us whenever we had a problem.

Interestingly enough, we decided to go back to Aldi and shop a repeat list in store. And it was cheaper even though with Fresh we avoided buying things we saw that were off list. When we were ordering off of Amazon, we would still have to run out and get diapers and formula, which added up to what we were basically spending in Aldi before trying Fresh. We feel like we're getting more bang-for-our-buck in store. And now we know we can be conscious about staying strictly with what is on our list and not grabbing those extra treats we see in store to keep us more on budget. Maybe we'll try another pick-up service eventually. We'll be sure to let you know how it goes.

If you try it out, let us know how it goes!

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